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Refund / Return Policy for Flowpoint Marketing LLC:

At Flowpoint Marketing LLC, we strive to provide our customers with the highest quality products and services. We understand that there may be circumstances where you may need to return or exchange a product, and we want to make the process as simple and straightforward as possible.

Our Refund / Return Policy is as follows:

  1. Refunds and Exchanges: We offer refunds and exchanges on all products within 30 days of purchase. To be eligible for a refund or exchange, the product must be in its original packaging, unused, and in the same condition as it was when you received it.

  2. Exceptions: There are certain products that are exempt from our Refund / Return Policy, including personalized or customized items, digital products, and services that have already been rendered.

  3. Shipping Costs: Shipping costs for returns or exchanges will be the responsibility of the customer, unless the return or exchange is due to an error on our part.

  4. Refund Process: To initiate a refund or exchange, please contact our customer service team at info@flowpointmktg.com. We will provide you with instructions on how to return the item, and upon receipt and inspection of the returned product, we will process your refund or exchange.

  5. Compliance: Our Refund / Return Policy complies with all applicable laws and regulations.

We understand that offering a refund or exchange is a key component in maintaining a positive relationship with our customers. We value your business and are committed to providing you with exceptional customer service.

If you have any questions or concerns about our Refund / Return Policy, please do not hesitate to contact us.

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